About the role

The Billing Operations Intermediate Analyst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the sub function/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner.

Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 225,000 dedicated people from around the globe. At Citi, you will have the opportunity to grow your career, give back to your community and make a real impact.We offer a broad range of opportunities across multiple business lines, each contributing to our mission of driving global progress. Whether you're interested in banking, technology, or investment services, our teams collaborate to deliver innovative solutions that make a positive impact.Explore our businesses and learn more about what it’s like to work at Citi.

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Do you fit?

2-5 years relevant experience
Knowledge of US Generally Accepted Accounting Principles and other comprehensive basis of accounting
Excellent quantitative, analytical, problem solving skills
CPA or commensurate local accreditation
Bachelor’s/University degree or equivalent experience

What you'll own

Daily invoice processing production
Internal customer queries resolution and follow up
Identify process exceptions and execute resolutions
Analyze reoccurring issues and assist in developing process improvements
Monitoring status of aged invoices
Effectively communicate with team members, management and business partners
Ensure meet Service Agreement signed with internal customers
Participate in and/or lead projects as assigned
Coordinate and support training for new staff
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment…

Benefits & perks

Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)

Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates

Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates

Employee Assistance Program financed by Employer

Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)

Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates

Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.

Additional day off for volunteering

Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.

Opportunity to receive an annual discretionary incentive award

Special offers and discounts for employees

Click here to review the Remuneration Regulations extract.