About the role

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN.COM, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees.

Currently we are seeking a professional to join us as Director of Business Accounts.

If you want to have a real impact on the experience of thousands of users and work with committed teams in an environment that values ownership, transparency, and pace – apply today!

ZEN.COM

ZEN.COM to rozwiązanie dające użytkownikom oszczędność czasu, korzystanie z bezpiecznych transakcji oraz natychmiastowy dostęp do pieniędzy - w każdym miejscu i o każdej porze. Jako pracodawca dajemy pełną swobodę pracy - możesz działać skąd chcesz i jak chcesz. Cenimy ludzi, którzy chcą robić rzeczy ambitne, nieszablonowe i ciekawe. Pracujemy nad projektami realnie zmieniającymi świat finansów i codzienność naszych użytkowników. Stawiamy na zaufanie, efektywność i rozwój. Jeśli szukasz przestrz

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Do you fit?

3+ years in product, growth, or commercial role within B2B SaaS or fintech
Experience owning and improving a self-serve sign-up or onboarding funnel
Has run or been involved in a referral or incentive programme in a B2B context
Comfortable with funnel analytics tools (Customer.io, Mixpanel, or similar)
Proven ability to define strategy and see it through to delivery
Strong communicator able to present commercial plans to senior stakeholders
Highly Desirable Experience in payments, merchant acquiring, or merchant onboarding
Familiarity with KYB and its impact on sign-up conversion
Has worked in a clear BO/PO separation environment
Exposure to the European SME or merchant segment

What you'll own

Define and own KPIs: sign-up volume, sign-up-to-activation rate, referral contribution, CAC
Generate a continuous pipeline of growth ideas and hypotheses
Translate commercial goals into clear briefs for the PO and product team
Work closely with PO throughout delivery - reviewing specs, challenging edge cases, signing off on output
Partner with Marketing on campaigns, landing pages, and acquisition messaging
Partner with Legal and Compliance to navigate KYB without killing conversion
Present results and plans to leadership - owning the numbers and the narrative
Track competitors, merchant needs, and market direction
What You Own: B2B Organic Sign-ups, B2B Referral Program, B2B Subscription Plans