About the role
Some products are maintained. Others scale.
AirHelp+ Subscription is built to scale.
AirHelp+ is our subscription product designed for travellers who want to take control when things go wrong with their flights. Enjoy fast payouts. Lounge access. Disruption protection. A mobile-first experience that turns stressful moments into predictable ones. The foundation is strong. The upside is huge.
Weâre looking for a Senior Product Manager who wants to build a genuine subscription-based business. Youâll own the core levers: pricing, packaging, onboarding, value proposition, and retention. Youâll investigate why customers upgrade, why they churn, and identify the areas where weâre leaving growth on the table.
Youâll turn insights into experiments, experiments into shipped features, and features into a measurable impact on revenue.
This role sits directly within the revenue engine. Your decisions will influence the attachment rate, lifetime value, and how we scale predictable recurring revenue globally. Youâll work closely with Growth, CRM, Partnerships (B2B2C), and Engineering teams, and youâll be expected to have a strong, experience-based opinion, move fast, and take responsibility.
If youâre competitive, outcome-driven, and motivated by building something that compounds over time - this is the kind of challenge that makes careers.
We work hybrid (minimum two days per week in the office), and the role can be based in KrakĂłw, GdaĆsk or Warszawa.
ShapeâŠ

What you'll own
Own and evolve the AirHelp+ product vision and roadmap in line with company goals.
Prioritize bold bets and quick wins based on user needs and data.
Define and refine KPIs to measure what matters - then move the needle.
Continuously improve our subscriptionâs value proposition.
Test and launch initiatives to reduce churn and drive engagement.
Explore new benefit extensions and opportunities for monetization.
Champion the customer obsession.
Translate insights into product ideas.
Partner with design, engineering, and marketing to bring features from idea to impact.
Manage the backlog, ruthlessly prioritize, and keep momentum high.
Work tightly with Marketing, Sales, Customer Support, Legal, and Finance to ensure alignment and transparency.
Keep stakeholders engaged and informed without creating noise.
Use data to validate hypotheses and measure outcomes.
Share learnings, and help the team learn fast and improve faster.
Benefits & perks
Sound like you?
18 000â25 000 zĆ Â· AirHelp · GdaĆsk
On AirHelp's website · ~2 minutes