About the role

Junior Client Service Agent

Displate is one of the fastest growing art platforms in the world. We create high quality metal posters designed by artists and brands and ship them to customers globally.

What started as a product company has evolved into a global marketplace where art, design, pop culture, and fandom meet. Millions of customers use Displate to decorate their spaces with artwork they love.

Our ambition now is simple. Build the most efficient and scalable way to create and deliver metal art globally. That means better use of data. Faster execution. AI embedded across the business. And a culture where ideas turn into action quickly.

We are looking for a Superhero, a Junior Client Service Agent, who will support our Client Experience Team fully remote (mandate contract). Your mission will be to ensure our clients receive top-notch service and assistance. Become a key player in delivering an unforgettable customer experience with us!

We're hungry for talents like you!

What will you do?

Want to try yourself in Displate?

What else have we got others probably don't?

🏅 Recognized by Forbes' as one of the most valuable e-commerce companies in Poland

🎖️ Ranked as “Digital Champion CEE” in 2021, 2022, 2023 and last year too!

🧑‍🤝‍🧑 A truly socially responsible community - we’re diving into new environmental initiatives across the world

💜 We’re a people first company, we're organizing charity events for people in need

🎁 Working in super…

Displate

Displate is a place where creativity and innovation thrive. Your own professional journey can shine here, too – with 400 teammates across the globe, working together through our Seattle and Warsaw headquarters to bring metal posters to over 5 million (and growing) Displaters worldwide.With millions of designs from 40,000+ independent artists and 200+ official collections from Star Wars, Marvel, DC Comics, One Piece, Netflix, and more, we turn pop culture and personal moments into collectible art.Founded in 2013, Displate invented the metal poster, giving fans a new premium way to let their fandom shine.

Profile →

Do you fit?

good English, written and spoken (B2 is a minimum)
very good Polish (min. B2)
good communication and organizational skills
strong attention to detail and accuracy
having an interest in helping people, being a tactful and polite person
being a smart user of MS Office/Google Suite products
a collaborative team player
broadband connection or at least high-speed internet (this is a fully remote position)
internet connection must be good enough for video calls
based in Poland
Available for shifts: 12:00–20:00, 13:00–21:00, or 14:00–22:00, 15.00-23.00, weekdays and weekends
Availability at least 120 hours monthly
optional experience in customer service

What you'll own

resolving customers' requests and responding to their questions
processing complaints and returns
delivering high-quality standard service
providing information about the products

Benefits & perks

Recognized by Forbes' as one of the most valuable e-commerce companies in Poland

Ranked as “Digital Champion CEE” in 2021, 2022, 2023 and last year too!

A truly socially responsible community - we’re diving into new environmental initiatives across the world

We’re a people first company, we're organizing charity events for people in need

Working in super fast and developing environment, as for now we have over 260 official collections in our catalog, straight from Star Wars, Netflix, Warner Bros., NASA, CD Projekt RED, or even FC Barcelona.

Sold over 13 million Displates in over 50 countries!

Trips to our manufacture - trust us that's a life-changing experience to see how exactly Displates are made! Your own welcome Displate for FREE + discounts for all the rest of Displates

Winter swimming, boardgames, soccer... We are always willing to consider new or different ideas!